1. Provider and scope
The provider is LeoLan Digital, proprietor Kamaleddin Nazari, Reickerstrasse 132, 01237 Dresden, Germany. These terms apply only to business customers for agreed NOVA software and digital services.
2. Contract formation and version
A contract is formed by acceptance of an individual offer, a confirmed order or an expressly confirmed online purchase. The order or offer defines scope, price, term and start date. This website version applies to new contracts from 15 September 2026 only when validly incorporated. Existing contracts retain the version accepted at formation or later validly agreed. Earlier website versions are available in the archive. The German version is authoritative; this English version is provided for information.
3. Services and availability
LeoLan provides only modules, usage limits, integrations and services expressly stated in the order or offer. Demos and roadmap statements do not promise production availability. Functions depending on approvals or third-party systems become contractual only after express confirmation.
4. Customer duties
The customer provides lawful data, content, access, instructions and approvals, protects accounts and informs affected persons about the actual use. Special-category personal data may be processed only after prior written agreement and suitable safeguards.
5. Third parties and integrations
Activated email, transport, security, payment, communication, PMS and AI features may require third-party services. Their availability, terms and fees can be outside LeoLan's control. Intended data flows and subprocessors are documented before production use.
6. Fees and payment
While the German small-business rule under section 19 UStG applies, the displayed amounts are the total amounts payable and VAT is not shown separately. A change in tax treatment applies only to future orders or after a valid contractual adjustment. Recurring fees are payable in advance and setup fees at the start, unless agreed otherwise.
7. Term and termination
The order or offer defines term, renewal and notice. Either party may terminate for serious cause. Notice must at least be given in text form.
8. Usage rights
For the contract term, the customer receives a non-exclusive, non-transferable right to use the agreed NOVA functions for its own business. Software, workflows, templates and documentation remain with LeoLan or their respective owners.
9. Data processing
Where LeoLan processes personal data on the customer's behalf, the parties conclude a separate data processing agreement before processing begins. Public DPA, security and subprocessor pages are pre-contract information; the versioned documents attached to the specific contract are binding.
10. Local storage and AI target
Operational NOVA application and contract data at rest are primarily stored in a local server and PostgreSQL environment operated by LeoLan. Activated external features may transmit data to documented providers. A dedicated local AI server is planned. The target of at least 95% fully local AI processing cases per customer and calendar month applies only after documented commissioning, approval and measurement; it is currently neither a measured rate nor a contractual guarantee. See AI processing.
11. Liability
Liability remains unlimited for intent, gross negligence, injury to life, body or health and mandatory statutory liability. For slight negligence affecting an essential contractual duty, liability is limited to foreseeable loss typical for the contract. Otherwise liability for slight negligence is excluded where permitted.
12. Confidentiality and final terms
Both parties protect confidential information and use it only to perform the contract. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Dresden is the agreed venue where legally permissible. A website change alone does not amend an existing contract.