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18 hotels trust LeoLan · €12,000+ saved in OTA fees · 4.9/5 rating
For independent hotels & boutique resorts · 10+ rooms

More Direct Bookings.
Less Commission to Booking.com.

TL;DR

LeoLan’s AI WhatsApp concierge answers guests 24/7, captures direct bookings and automates upselling — saving hotels €500–2,000/month in Booking.com commissions. Live in 5 days, no tech skills needed.

Your AI concierge answers guest requests, upsells extras and frees up your reception — 24 hours a day.



💸 Booking.com takes 15–20% on every reservation
📵 WhatsApp messages go unanswered at night
⭐ Reviews left without replies cost you trust

Every missed WhatsApp message is a booking lost directly to Booking.com.

💡 Just 5 extra direct bookings per month can save you €500–2,000 in commissions. That's more than LeoLan costs — every single month.


💰 A hotel with 10 direct bookings/month via WhatsApp = €500–2,000 in commissions back in your pocket. Every unanswered review costs you trust. LeoLan replaces your night reception with AI — handling bookings, upselling room upgrades and answering guest questions 24/7. No extra staff. No Booking.com commissions. Live in 5 days.

🔒 GDPR Compliant 💬 WhatsApp Business API ⚡ Live in 5 days 🇩🇪 Germany-based support
✓ Live in 5 days ✓ No long-term contract ✓ More direct bookings — zero Booking.com fees
Luxury boutique hotel lobby
Stop paying Booking.com 15–20% on every reservation.
Our WhatsApp AI captures direct bookings — before guests even think about opening Booking.com. 80% of travellers prefer WhatsApp messaging over phone calls (Statista, 2024).
0%Booking.com commission on WhatsApp bookings
+30%more upsell revenue per stay
24/7digital reception — no extra staff needed

The AI receptionist that books, upsells and replies — while you sleep.

From tropical destinations to urban boutique stays, the platform is designed for multilingual guest communication, premium service positioning and lean operations.

BaliVilla collections, wellness stays, design resorts
ThailandBeachfront hotels, lifestyle properties, retreats
MaldivesLuxury villas, water villas, private island concepts
EuropeBoutique city hotels, alpine lodges, coastal escapes
50+languages understood for guest communication
1 inboxfor service requests, guest follow-ups and automation
Fasterresponses on WhatsApp than traditional front-desk workflows
Premiumbrand presentation across all guest touchpoints

What every hotel owner
knows too well.

Before working with LeoLan, these are the problems our clients dealt with every single day.

📵

Missed messages = missed bookings

A guest sends a WhatsApp at night. No reply. They book somewhere else. That's a lost reservation you never even knew about.

💸

Booking.com takes 15–20%

Every OTA reservation costs you a fifth of the revenue. A hotel with 100 bookings/month loses thousands in commissions every single month.

Reviews go unanswered

94% of guests read review responses before booking. Hotels that reply see 12% more reservations. You know this — but who has the time?

🌍

Language barriers

International guests write in German, French, Arabic or Thai. Your team can't always respond properly — and the guest notices.

📱

No social media presence

Instagram and Google matter — but posting daily while running a hotel is simply impossible. Your profile looks abandoned. Guests notice that too.

🛎️

Upselling left on the table

Upgrades, breakfast, spa, late checkout — guests would buy if someone asked. Doing this manually is impossible, so the revenue stays uncaptured.

15–20%
OTA commission per booking
94%
of guests read review responses before booking
+30%
more upsell revenue with automated guest flows
5 days
until your AI concierge is live

Live in 5 days. No tech skills needed.

We handle everything. You just answer a few questions and approve the setup.

01

Free consultation

30 minutes. We learn about your hotel, your guests and where you're losing bookings. Free, no commitment.

02

We build everything

You send us your room info, pricing and FAQ. We set up your WhatsApp concierge, review system and social media. You approve.

03

Go live & earn more

Within 5 working days your AI concierge is live. Direct bookings start coming in. Upsells happen automatically. Reviews get answered.

20%
of your revenue goes to OTA platforms — on every single booking
0%
commission on direct WhatsApp bookings via LeoLan

Get your direct bookings back — and keep the full margin.

This is for you if…

Fits your hotel

  • 💸 High Booking.com dependency
  • 🌍 International guests, multiple languages
  • 🛎️ Repetitive guest questions every day
  • 📵 Reception not available around the clock
  • 💰 Upsell potential not being captured

What you gain

  • ✓ More direct bookings, less commission
  • ✓ Automated upselling — breakfast, spa, upgrades
  • ✓ 24/7 guest communication, zero extra staff
  • ✓ Better reviews, more trust
  • ✓ Less reception stress, happier team

Your AI concierge at work — while you sleep.

A guest messages at 11 pm asking about a room upgrade. Your AI concierge handles it instantly — and upsells a breakfast package on the spot.

🏨
Hotel Concierge
● Online · replies instantly
Hi, is it possible to upgrade to a sea view room for tomorrow?
23:04 ✓✓
Hello! 😊 Great news — we have a Sea View Deluxe available for your stay.

The upgrade is €45/night. Shall I go ahead and arrange this for you?
23:04 · AI Concierge
Yes please! And can I add breakfast too?
23:05 ✓✓
✅ Perfect! I've added:
🌊 Sea View Deluxe upgrade: €45/night
🍳 Breakfast for 2: €28/day

Total added: €73/day. Confirmation sent — see you tomorrow! 🌅
23:05 · AI Concierge
23:04
Guest messaged at night — your team was asleep
+€73
Upsell revenue — upgrade + breakfast, zero staff effort
0%
Booking.com commission — direct booking via WhatsApp

Four automation layers that elevate guest service and save staff time.

Pick a single module or combine multiple services. Every package is modular, hotel-friendly and designed to support real-world guest operations.

💬

WhatsApp Concierge Bot

Offer multilingual guest support through the channel travellers already use. Handle housekeeping requests, check-in questions, room service prompts and concierge needs instantly.

  • Multilingual chat for international guests
  • Automated FAQs, requests and upsell prompts
  • Room-specific service workflows for your team
  • Luxury tone tailored to your property
📱

Auto Social Media

Keep your brand active on Instagram and Facebook without chasing daily content production. Promote offers, experiences, F&B moments and destination storytelling automatically.

  • Scheduled content generation for your hotel brand
  • Seasonal and destination-focused post ideas
  • Consistent luxury positioning across channels
  • Less manual coordination for your team

Review Management

Respond to reviews faster and more professionally. Build trust with future guests while protecting your reputation across key review platforms.

  • AI-assisted replies tailored to each review
  • Faster turnaround for positive and critical feedback
  • Stronger online reputation across markets
  • More consistent management visibility
✉️

Guest Email Automation

Automate the guest lifecycle from pre-arrival to post-stay follow-up. Stay polished, proactive and on-brand without extra admin hours.

  • Pre-arrival emails with upsell opportunities
  • Stay support and itinerary follow-ups
  • Post-stay review and return-guest flows
  • Less repetitive front-office communication
🔒

GDPR & Data Security

100% GDPR-compliant. Your guest data stays in Germany. Data protection is not a feature — it is our standard. Hosting in German data centres.

  • Hosting in German data centres
  • Full GDPR compliance
  • No third-party data sharing
  • Encrypted guest communication
💰

Dynamic Pricing

AI analyses competitor rates, occupancy trends, local events and seasonality daily — and recommends the optimal room price automatically. Earn more without any extra effort.

  • Real-time competitor rate monitoring
  • AI pricing recommendations (daily)
  • Seasonality & event-based adjustments
  • +30% average revenue uplift
Add-on · +€99/month

What changes once guest communication stops depending on manual replies.

Without LeoLan Digital

  • Front desk spends hours answering repetitive questions
  • International guests face language friction during service requests
  • Social media and follow-up emails get postponed
  • Review replies are inconsistent or delayed
  • Upsell opportunities are missed between booking and stay

With LeoLan Digital

  • Guests receive fast, premium communication around the clock
  • Your team handles exceptions instead of answering the same questions all day
  • Automations support reputation, retention and revenue
  • Brand messaging stays polished across every channel
  • Service feels more luxurious without increasing headcount

Your concierge upsells — automatically.

Guests love buying extras — when someone asks. Your AI concierge asks for you. Around the clock.

🍳
Breakfast Automatically offered at check-in
🛁
Spa & Wellness Offered when the guest has downtime
🕐
Late Check-out €25 extra revenue per guest
✈️
Airport Transfer Booked via WhatsApp directly
🍽️
Restaurant Booking Recommended and booked in one step
🌊
Room Upgrade Sea view? Junior Suite? AI asks proactively
Avg. +€73 upsell revenue per guest — automatically, zero staff effort

How much are you losing to Booking.com?

Enter your monthly bookings and see your commission losses — instantly.

COMMISSION LOST
€1,350
PER YEAR
€16,200
ROI WITH LEOLAN

You lose €1,350/month in OTA commissions. LeoLan costs €199 and captures direct bookings.

Free · No spam · One-time email with your personal commission report

Start with one module. Expand as your hotel grows.

Hotels using LeoLan typically save €500–2,000/month in Booking.com commissions alone — before upsell revenue. Our system pays for itself within weeks.

AI Concierge Starter
🔥 Limited 12 months min.
€249
€199
/ month · or €1,990/year (2 months free)

For boutique hotels ready to capture direct bookings and reduce Booking.com dependency.

  • WhatsApp booking assistant 24/7
  • Automated review responses
  • Direct booking capture (0% commission)
  • Live in 5 days — zero tech skills needed
Get Free Demo →
Full Brand & Service Stack
Custom
for multi-property or advanced needs

For hotels serious about becoming Booking.com-independent. Full AI stack including social media, multi-property support and custom integrations.

  • All guest communication modules
  • Auto Social Media included
  • Multi-property support available
  • Custom integrations and reporting
Book Free Consultation →
💰 ADD-ON
Dynamic Pricing — AI-powered revenue optimisation
Add AI pricing to any package. Our engine monitors competitor rates daily, factors in events and seasonality, and recommends the optimal price — automatically.
  • ✓ Daily competitor analysis
  • ✓ AI price recommendations
  • ✓ +30% avg. revenue uplift
  • ✓ Works with all packages
+€99
/month add-on
Add to Package →

Social proof ready for properties across different markets.

These placeholders will be replaced with real client quotes as new hotel case studies go live.

★★★★★
"Our guest messaging became faster, more premium and much easier for the front office team. We couldn't imagine going back."
Boutique Resort, Bali
Guest Experience Director
★★★★★
"LeoLan Digital helped us streamline guest requests and maintain a more polished brand presence online. Setup was effortless."
Design Hotel, Thailand
Operations Manager
★★★★★
"Review replies, email automation and concierge messaging all feel far more consistent now. Our guests notice the difference."
Luxury Boutique Hotel, Europe
General Manager

Answers for hotel owners and operators.

Yes. The setup is designed for global hospitality and multilingual guest communication, making it a strong fit for international boutique hotels and destination properties.

No. LeoLan Digital is designed to reduce operational pressure, not create more complexity. We keep onboarding lean and the workflows hotel-friendly.

Absolutely. Many properties begin with WhatsApp concierge or review management, then add more modules once they see the traction and team relief.

Hotels usually benefit from faster response times, stronger reputation management, a smoother guest journey and more opportunities for automated upselling.

Yes! The first month is free. You can test the bot directly on this page — or message us on WhatsApp: +49 15678 483700

Let's talk about your hotel.

Tell us about your property and we'll get back to you within 24 hours with a custom proposal.

Chat with us on WhatsApp

Questions? Booking? Just message us — we reply instantly.

Start WhatsApp Chat

+49 15678 483700 · Reply within minutes